Guest Directory
Welcome to Sunshine Mountain Lodge, we acknowledge that Banff National Park is within the present-day territories of the Treaty 6, 7, and 8, Nations as well as the Métis Homeland. The lands and waters of Banff have been used by Indigenous Peoples for sustenance, ceremony, trade, and travel. We thank them for their continuous stewardship and for sharing the land with us.
There is something very special about this place and we are honoured to share this magical island in the sky with you and offer you the warmest welcome.
You will find a wealth of information in this guest directory, or we are at your service and available at the Front Desk 24/7 just dial 0 from your in-room phone.
Reemal Patel
Hotel Manager
hotelmanager@skibanff.com
CONTENTS
History / Arrival & Departure Information / Sunshine Mountain Lodge Amenities / Verde Day Spa @ Sunshine Mountain Lodge / TV Guide
Dining Options:
For all restaurant reservations please call: +1 403 762 7890 ext: 1113.
Mountain Information:
History
SUNSHINE VILLAGE: 90 YEARS OF NATURE AND MANKIND IN HARMONY
At Banff Sunshine Village it has been our privilege of introducing thousands of skiers and snowboarders to the majestic scenery that is the Canadian Rockies. With views like ours, it’s no wonder why Banff National Park was established as Canada’s first National Park.
Our first lodge was built in 1927-28 when Canadian Pacific Rail realized the potential of what would become Banff Sunshine Village. They built our first lodge, The Old Sunshine Lodge (now home of Trapper’s) for adventure seekers wanting to experience the Canadian Rockies.
In 1981, the Scurfield family purchased Sunshine Village with the goal of inspiring every guest to fall in love with the Canadian Rocky Mountains. The Scurfield family has transformed our three mountains into the world-class ski and snowboard resort it is today.
Banff Sunshine Village is proud to boast the most modern lift system in Canada with 8 high-speed lifts including Canada’s only heated chairlift (Teepee Town LX) and an 8-passenger wheelchair accessible high-speed gondola.
Thanks to our efficient lift system guests at Banff Sunshine Village can ski about the resort with ease and comfort. Sunshine Mountain Lodge’s lobby, restaurants and guest facilities have been expanded and transformed to deliver a quality experience for all guests at Banff’s only ski-in, ski-out hotel. In recent years, the Scurfield family has spent $60 million on capital improvements to ensure a first-class experience for skiers and riders. Future improvements and projects will be incorporated into a new 15-year plan for Sunshine Village in conjunction with Parks Canada.
2016- ALTO SERVICE EXCELLENCE AWARD
Sunshine Mountain Lodge is the proud 2016 recipient of the ALTO Alberta Tourism Service Excellence Award. The Service Excellence Award is the hallmark trophy for tourism in Alberta. Each year it is presented to an organization in the tourism industry that demonstrates a commitment to service excellence, delivering outstanding customer service to their visitors, employees and all stakeholders.
ENVIRONMENTAL STEWARDSHIP
Sunshine Village has lowered per-skier water usage by 38 percent. This has dramatically reduced its impact on the alpine lake that acts as its water source, improved water filter life, and reduced the fuel and energy related to water pumping. These water conservation efforts were accomplished despite a continued increase in skier visits. Sunshine Village has developed a thorough and systematic approach to solving water supply problems. Page Break
Arrival and Departure Information
SUNSHINE VILLAGE GONDOLA
All guests staying at Sunshine Mountain Lodge will travel to the hotel by our gondola. Travel time is approximately 22 minutes.
Gondola Hours:
7 Days a Week 08:00 – 18:00
If you require travel outside of these times, please talk to the front desk about booking our emergency vehicle “Sunshine Suzy”. Please note that fees apply.
CHECK-OUT
Check out is at 11AM
For your convenience luggage can be sent down to the Hotel Check-In located in the Creekside Lodge at the Bourgeau Base area.
Please allow up to 90 minutes for luggage transfer.
TRAVEL TO CALGARY INTERNATIONAL AIRPORT
We recommend allowing at least three hours travel time between Sunshine Village and Calgary International Airport.
There are several local operators who provide transfer services to the airport. Please contact the front desk for further information.
Sunshine Mountain Lodge Amenities
HOUSEKEEPING
Rooms are serviced daily unless your “We like Moguls, please leave my room as is, Do not enter” hanger is placed on the exterior door handle.
Towels are changed if left on the floor or in the tub. For guest staying 3 nights or more nights all sheets and towels are changed every three days.
LAUNDRY
Laundry service is available at a charge of $30.00 + GST per load.
Please allow up to 12 hours.
We will exercise utmost care in cleaning and processing clothing given to us. Nevertheless, we cannot assume responsibility for, or guarantee against color loss, color bleeding, shrinkage or damages.
HOT TUB & SAUNA
Located on the Lobby Level of Sunshine Mountain Lodge
Open from 08:00 – 22:00
No glassware please
Towels are available in the changing rooms
VERDE DAY SPA
If you’re in need of some rejuvenation, we invite you to book a Rocky Mountain spa experience at the onsite Verde Spa.
We recommend calling/booking within 48 hours for best availability: +1-403-678-0306
http://www.verdedayspa.com/book-now/
FAMILY ROOM
Located on the Lobby Level of Sunshine Mountain Lodge. Curl up on the couch and catch a movie using our movie service. This room is also equipped with cable TV. A Nintendo Switch is available at the Front Desk which can be connected to the TV in the Family Room.
BOARD GAMES
We have a selection of board games available to borrow from the Front Desk.
POOL TABLE
A free pool table is located in the ski locker room on the lobby level of the West Wing. Pool cues and balls are available from the front desk.
WORKOUT ROOM
Open 24 hours a day and located on the lobby level of the West Wing our workout room complete with a range of cardio machines, medicine balls and more. The perfect place for a pre or post ski or snowboard stretch. Children under 16 must be accompanied by an adult at all times.
WIFI
Wireless high-speed internet is available throughout the hotel. Connect to the ‘sunshinewifi’ network. No password is required. Contact the front desk if you have any issues with access.
TV Guide
A live link to our Sunshine webcams and lift status is available on Channel 1 and a program guide is available on Channel 2.