Guest Directory
Welcome to Sunshine Mountain Lodge, we acknowledge that Banff National Park is within the present-day territories of the Treaty 6, 7, and 8, Nations as well as the Métis Homeland. The lands and waters of Banff have been used by Indigenous Peoples for sustenance, ceremony, trade, and travel. We thank them for their continuous stewardship and for sharing the land with us.
There is something very special about this place and we are honoured to share this magical island in the sky with you and offer you the warmest welcome.
You will find a wealth of information in this guest directory and our front desk is available 24/7 to assist with any questions you have. You can contact us by dialing 0 from your in-room phone or emailing us at frontdesk@skibanff.com.
Brent Seetaram
Hotel Manager
WIFI
Wireless high-speed internet is available throughout the hotel. Connect to the ‘sunshinewifi’ network. No password is required.
DINING
The Chimney Corner - Click here to book your reservation
In the Village
Goat’s Eye
At the Base
RETAIL
On- mountain Shops
Calgary Snow Central
Online Shopping
E-Gift Cards
VERDE DAY SPA
If you’re in need of some rejuvenation, we invite you to book a Rocky Mountain spa experience at the onsite Verde Spa.
We recommend calling/booking within 48 hours for best availability: +1-403-678-0306 http://www.verdedayspa.com/book-now/
Sunshine Mountain Lodge is ONLY accessible by gondola during the following hours:
Saturday – Thursday 8 a.m. - 5 p.m.
Friday 8 a.m. - 10 p.m.
DEPARTURE INFORMATION
If you are planning departure outside of these hours, we can provide special transportation up to the lodge at an additional charge. Please call us at 403.762.6550 or at frontdesk@skibanff.com to make arrangements.
When you are ready to check out, please call or see us at the front desk so we can arrange for luggage transportation down to the base and settle your guest room folio. You luggage will arrive to the base within 2 hours. If you are looking to ski on your departure day, please let us know and we can arrange to store your luggage until you are ready to depart.
TRAVEL TO CALGARY INTERNATIONAL AIRPORT
We recommend allowing at least three hours travel time between Sunshine Village and Calgary International Airport.
1. Hotel to Sunshine Village Base
· Gondola ride (20 minutes)
· Outside of gondola hours our emergency over-snow vehicle is available for use at an additional cost. Please email us on frontdesk@skibanff.com or call on 403 762 – 6500
2. Sunshine Village base to Banff Townsite (25 minutes)
· Free Sunshine bus shuttles - Click here for shuttle schedule
· Taxi - Banff Transportation Group
3. Banff Townsite to Airport (2 hours)
· Banff Airporter shuttle - Click here to book
· Taxi - Banff Transportation Group
NIGHTLY ACTIVITIES
Join us after the lifts close for our nightly activities. Visit us at the bell desk to sign up!
· Monday - Hot Tub Bingo
· Tuesday - Tobogganing
· Wednesday - Village Snowshoe Tour
· Thursday - Tobogganing · Friday - Hot Tub Bingo
· Saturday - Tobogganing
· Sunday - Village Snowshoe Tour
S’more by fire on eagles nest patio is also available nightly from 8pm-9pm.
HOUSEKEEPING
Rooms are serviced daily unless your “We like Moguls, please leave my room as is, Do not enter” hanger is placed on the exterior door handle.
Towels are changed if left on the floor or in the tub. For guest staying 3 nights or more nights all sheets and towels are changed every three days.
LAUNDRY
· In-house Laundry service is available at a charge of $30.00 + GST per load.
· Please allow up to 12 hours.
· Please note we are not responsible for any color loss, bleeding, shrinkage, or any damage to your items.
HOT TUB & SAUNA
· Located on the Lobby Level through the Verda Spa Entrance.
· Towels are available in the changing rooms
· Open from 08:00 – 22:00
· Glassware is not permitted on the hot tub area
· Alcohol and smoking is not permitted.
FAMILY ROOM
Located on the Lobby Level of Sunshine Mountain Lodge. Curl up on the couch and catch a movie using our movie service. This room is also equipped with cable TV. A Nintendo Switch is available at the Front Desk which can be connected to the TV in the Family Room.
BOARD GAMES
We have a selection of board games available to borrow from the Front Desk.
POOL TABLE
A free pool table is located in the ski locker room on the lobby level of the West Wing. Pool cues and balls are available from the front desk.
FITNESS ROOM
Open 24 hours a day and located on the lobby level of the West Wing our workout room complete with a range of cardio machines, medicine balls and more. The perfect place for a pre or post ski or snowboard stretch. Children under 16 must be accompanied by an adult at all times.
TV Guide
A live link to our Sunshine webcams and lift status is available on Channel 1 and a program guide is available on Channel 2.
SUNSHINE VILLAGE: 90 YEARS OF NATURE AND MANKIND IN HARMONY
At Banff Sunshine Village it has been our privilege of introducing thousands of skiers and snowboarders to the majestic scenery that is the Canadian Rockies. With views like ours, it’s no wonder why Banff National Park was established as Canada’s first National Park.
Our first lodge was built in 1927-28 when Canadian Pacific Rail realized the potential of what would become Banff Sunshine Village. They built our first lodge, The Old Sunshine Lodge (now home of Trapper’s) for adventure seekers wanting to experience the Canadian Rockies.
In 1981, the Scurfield family purchased Sunshine Village with the goal of inspiring every guest to fall in love with the Canadian Rocky Mountains. The Scurfield family has transformed our three mountains into the world-class ski and snowboard resort it is today.
Banff Sunshine Village is proud to boast the most modern lift system in Canada with 8 high-speed lifts including Canada’s only heated chairlift (Teepee Town LX) and an 8-passenger wheelchair accessible high-speed gondola.
Thanks to our efficient lift system guests at Banff Sunshine Village can ski about the resort with ease and comfort. Sunshine Mountain Lodge’s lobby, restaurants and guest facilities have been expanded and transformed to deliver a quality experience for all guests at Banff’s only ski-in, ski-out hotel. In recent years, the Scurfield family has spent $60 million on capital improvements to ensure a first-class experience for skiers and riders. Future improvements and projects will be incorporated into a new 15-year plan for Sunshine Village in conjunction with Parks Canada.
2016- ALTO SERVICE EXCELLENCE AWARD Sunshine Mountain Lodge is the proud 2016 recipient of the ALTO Alberta Tourism Service Excellence Award. The Service Excellence Award is the hallmark trophy for tourism in Alberta. Each year it is presented to an organization in the tourism industry that demonstrates a commitment to service excellence, delivering outstanding customer service to their visitors, employees and all stakeholders.
ENVIRONMENTAL STEWARDSHIP Sunshine Village has lowered per-skier water usage by 38 percent. This has dramatically reduced its impact on the alpine lake that acts as its water source, improved water filter life, and reduced the fuel and energy related to water pumping. These water conservation efforts were accomplished despite a continued increase in skier visits. Sunshine Village has developed a thorough and systematic approach to solving water supply problems.